Section D:
Choosing The Method, A Guide to Community Consultation and Research Methods

   
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Choosing The Method, A Guide to Community Consultation and Research Methods:

Face To Face Interviews
Telephone Interviews
Self Completion Questionnaires
Focus Groups
In Depth Interviews
Community Visioning
Mystery Customers
Consulting Representative Groups
User Complaints and Comments Scheme
Public Meetings
Road shows exhibition open days
Citizens Jury
Service User Groups
Planning For Real
Workshops
Fish Bowl Technique
Useful Contacts

Consulting Representative Groups

Summary This technique involves the Council writing to or visiting a number of groups that may be representative of a wider community (e.g. community groups, residents groups, pressure groups, business forums etc.). Groups are consulted to find out their views on an issue or proposal. These groups are often a good source of information. In order to facilitate this type of approach the Council is currently involved in developing a database of community and voluntary groups.

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Examples

This is a widespread technique used by many services on a regular basis.
One example is that as part of the Crime and Disorder Audit the Council wrote to a large number of statutory, voluntary, and private sector organisations operating in the District, with a view to identifying their current activity around community safety activities.


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Useful for Obtaining the views of a wide range of groups in the community. Identifying key issues for particular sections on the community. Can be used in addition to other methods of consultation. Providing in depth, qualitative information on views, attitudes etc.

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Not useful Members of representative groups may be those who hold strong views and opinions and not always actually represent the wider area. Not useful if statistically representative results are required.

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Equal Rights Consulting representative groups may be a way of including harder to reach and minority groups in a consultation.

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Costs Low – as costs are generally in house.

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Time Scale 1-2 months

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Contact Pat Fairfax 01274 434994
   
   
   
   
   
   
   
   
   
   
   
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Section C 1  2   3  4  5  6  7  8  9  10  11  12  13  14  15  16  17 Section E


    Introduction and Framework
Section A
Section B
Section C
Section D
Section E
   

 

   
Maintained by:
Mike Barnett
   

 


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