Section D:
Choosing The Method, A Guide to Community Consultation and Research Methods

   
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Choosing The Method, A Guide to Community Consultation and Research Methods:

Face To Face Interviews
Telephone Interviews
Self Completion Questionnaires
Focus Groups
In Depth Interviews
Community Visioning
Mystery Customers
Consulting Representative Groups
User Complaints and Comments Scheme
Public Meetings
Road shows exhibition open days
Citizens Jury
Service User Groups
Planning For Real
Workshops
Fish Bowl Technique
Useful Contacts

Road Shows/Exhibitions/Open Days

Summary These can be used to inform and consult the public about new proposals or changes. Information can be given through a wide variety of means including visual displays, presentations, videos, slides, photos etc. Other consultation methods can also be incorporated to obtain immediate feedback from those attending e.g. questionnaires, suggestion boxes and face-to-face interviews. Members of staff and Councilors can be made available to explain the proposals, answer any queries etc.

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Examples In April 1999 an exhibition in City Hall was used to inform the public of the proposals put forward by different developers for the new Odsal Stadium. Those attending could complete a questionnaire, which asked for their comments on the different proposals, any concerns or objections they had etc. The exhibition was advertised in the local press. It ran from mid afternoon to early evening to allow as many people as possible to attend.
Exhibitions were also used to consult local residents about the UDP where a site was complicated. An exhibition was held in Addingham, for example, where there was concern about a housing site design and the impact it would have on the historic core of the village. The exhibition ran from mid afternoon to mid evening and included displays of the plans, along with photos. Specialist officers were there to talk to local residents about specific aspects of the plan.

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Useful for When visual presentation of a proposal is appropriate (e.g. new building developments, road schemes etc.).

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Not useful Those attending are unlikely to be representative of all service users and, therefore, those completing questionnaires, interviews etc. will also not be representative.

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Equal Rights Varied opening times should be considered to enable different sections of the community to attend (e.g. those working, mothers with young children, the elderly etc.). Consideration should be given to the accessibility of venues.

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Costs

Vary greatly depending on the length of the exhibition/roadshow, cost of venues, materials, advertising etc.

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Time Scale 1-2 months

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Contact Richard Schofield 01274 432409
Odsal Stadium Exhibition
 
   
Andy Haigh 01274 434050
Planning  
   
   
   
   
   
   
   
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Section C 1  2   3  4  5  6  7  8  9  10  11  12  13  14  15  16  17 Section E


    Introduction and Framework
Section A
Section B
Section C
Section D
Section E
   

 

   
Maintained by:
Mike Barnett
   

 


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